Policies and agreements in one place.

Use this page for customer-facing terms, privacy, payment expectations, service agreements, data retention, and affiliate disclosure.

General terms

Base service boundaries, responsibilities, limitations, and customer expectations.

Open general terms

Privacy policy

What information may be collected for service, records, payments, and support.

Open privacy policy

Data retention

How service records, logs, uploads, backups, and deletion requests are handled.

Open retention policy

Payment policy

Official invoice and provider-hosted payment expectations. The Flask site does not collect card numbers.

Open payment policy

Local I.T. agreement

Rates, backup responsibility, account ownership, excluded work, and support limits.

Open I.T. agreement

Tier 1 mowing agreement

Managed Drop-and-Mow subscription terms and customer responsibilities.

Open Tier 1 agreement

Tier 2 owner terms

Hybrid Owner terms for customer-owned robot integration and maintenance.

Open Tier 2 terms

Winter service agreement

Autonomous winter service scope, safety limits, weather delays, and responsibilities.

Open winter agreement

Affiliate disclosure

How affiliate links may be used and how recommendations should stay tied to real deployment needs.

Open disclosure