Payment policy.

How invoices, subscriptions, failed payments, refunds, and provider-hosted checkout should work.

Accepted methods

Stripe

Used for card checkout and recurring billing after the Taveryna payment-provider adapter is qualified.

Card checkout

PayPal

Used for customers who prefer PayPal checkout from an approved Taveryna billing or provider link.

PayPal checkout

Invoice rule

Customers should pay from official Tri-Lutions invoice or customer portal links. The Flask website should never collect card numbers, PayPal passwords, bank credentials, or raw payment data.

Due dates and deposits

One-time service invoices are due by the date shown on the invoice. Larger projects, hardware purchases, recurring plans, and special-order work may require a deposit or approved payment method before scheduling.

Recurring service

Robotic mowing and maintenance plans may bill monthly during the active season. Seasonal pause, restart, cancellation, and service-frequency details must be stated in the customer quote or service agreement.

Failed payments

Failed or overdue payments may pause service, delay scheduling, or require payment before additional work is performed. Any late fees, reconnect fees, or collection steps should be written in the final invoice terms before use.

Refunds and cancellations

Completed labor is generally not refundable. Hardware, subscriptions, deposits, and special orders should follow the final written quote, manufacturer/vendor policy, and applicable law.